Delivery & Payment
Ordering goods
1. Place an order at erotshop.lv
2. Fill out the order form
3. Wait for a confirmation email
4. Make the payment by specifying the order number or invoice number in the payment destination!
Discreet packaging for your convenience!
The sender's details and the recipient's name and address are indicated on the packaging, the name and description of the goods are not indicated on the package!
Supply of goods
Product availability information in the online store is displayed using electronic data exchange with the warehouse management system. Thus, you have the opportunity to receive the ordered goods within the expected period of time. However, there are cases when we cannot immediately send a product that was available in the store at the time of ordering, but has already been sold out at the time of processing the order. In this case, you will receive information by e-mail about how long it will take to complete the order.
If the product is in stock, delivery takes 5 to 10 working days. The delivery time depends on the type of delivery and the manufacturer of the product. If you have not received the Shipment on time, contact us by e-mail info@erotshop.lv to find out the current delivery situation.
If the order contains several items, one of which is not available at the time of processing, the order will be split and the available items will be shipped immediately, while the rest will be sent as soon as we receive them from the suppliers. There is no additional shipping charge. Receiving the order in parts is possible only in the Baltic countries: Latvia, Lithuania and Estonia.
If the product is temporarily out of stock in the supplier's warehouse and we cannot ensure its delivery within 30 days, or there is no longer a possibility to deliver it, we will inform you about this as soon as we receive such information from the supplier. If money has already been paid for the product, then we will offer to choose another product worth the amount of money paid or we will refund the money.
Type | Delivery time | Delivery cost | Free delivery from |
DPD courier in EU | 5–10 working days | € 12.99 | € 50.00 |
DPD pickup LV, EE, LT | 5–10 working days | € 2.99 | € 50.00 |
Omniva pickup LV, EE, LT | 5–10 working days | € 2.99 | € 50.00 |
When receiving a shipment from our store, there are no additional taxes to be paid in the European Union. Taxation of shipments is possible in countries outside the EU. To find out the possible amount of taxes, consult with the customs of the recipient country before making the purchase. We do not have information about the amount of taxes and payment procedures in other countries.
The recipient of the shipment is responsible for paying all taxes related to the shipment, as well as submitting all necessary documents for customs clearance procedures.
